Refund policy
At BHAVANTU, customer satisfaction is important to us. If you experience any issue with your order, we are here to help.
No Physical Returns
Due to the nature of our products and fulfillment process, physical returns are not accepted for this product.
Please do not send any items back without contacting us first, as unauthorized returns will not be accepted.
Damaged, Defective, or Incorrect Orders
Please inspect your order upon arrival and contact us within 30 days of delivery if your item is:
- Damaged
- Defective
- Incorrect
To request assistance, please contact:
Proof of purchase and photographic evidence may be required to review your request.
If your claim is approved, we may offer:
- A replacement
- A partial refund
- A full refund
depending on the situation.
Non-Refundable Situations
Refunds or replacements may not be granted in the following situations:
- Change of mind after purchase
- Incorrect shipping information provided by the customer
- Normal shipping delays outside our control
- Products showing signs of misuse or intentional damage
- Requests submitted more than 30 days after delivery
Refund Processing
If a refund is approved, it will be issued to the original payment method within 10 business days.
Processing times may vary depending on your bank or payment provider.
If more than 15 business days have passed since your refund was approved, please contact us at:
Contact
For any questions regarding your order, please contact: